Please arrive at least 15-20 minutes earlier than your session starting time. If you are late for the session as a team, you will be entitled to the remaining time of the session, without any extension. ALL participants will enter at the same time. Late participants will not be allowed to enter the game if the rest of the group has already started.
Smoking is NOT allowed in any area of the facility.
Number of participants for each room various depending on each game and the reservation you made. Over the maximum capacity limit is not allowed in order to maintain the designed experience of the game. A minimum of two people is required to run each room, but the maximum ranges from 8-10 depending on the room. Empty slots for each room will be filled by other people who book the same time slot. If you would like to have the room just to your group, you will need to book all of the tickets for that room.
Photographs, video recording, smartphone device usage are not allowed in the rooms. We put a lot of time and effort into the design and construction of our rooms, so we don’t want to spoil anything for players who haven’t gone yet. You will immediately be removed from the room if you attempt to use them!
DO NOT lift or move any heavy furniture. NO clues will be hidden under the heavy furniture.
Please handle props and all items with care. No violence needed to solve any puzzle in the game. Damage to any item or furniture will be charged in order to replace the item.